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HERWIT
Engineering was founded on the belief that client service is too often
neglected in today's business environment. We believe that a firm
with the technical knowledge base of a large engineering firm yet the
flexibility of a small firm, can deliver sophisticated engineering
services for both large and small projects while delivering projects with a true
commitment to client service and understanding.
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Does
your current consultant put their “bigger
clients” or their own needs ahead of your project?
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Are you
tired of the parade of “experts” you see at interviews that never actually work on your project?
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When
project solutions are presented, have you ever felt that your
consultant is more concerned about their liability and fee than with
your operations staff and budget?
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Does your
consulting project manager return your phone calls in a timely manner?
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Is a
less experienced employee supervising your multi-million dollar
project?
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Does your current consultant bring your
projects in on schedule and on budget?
Unfortunately
for the much of the engineering community and for the clients they serve,
these questions, have almost become the standard
of performance.
Many clients are so used to this that they
no longer expect client service the way it used to be.
We have therefore chosen to form our company with the philosophy
that a sophisticated team of professionals with the knowledge base of the
larger firms and a core commitment to client service can make a difference
for you and your projects. As such, we make the following client commitments to all of our
clients:
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The
partners in our firm with the technical knowledge and experience will personally work
on your project.
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We
will return your phone calls in less than 8 business hours.
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You
will never be treated like a small or unimportant client.
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You
will always be informed of all your technical options and the
advantages and disadvantages from technical, economic, and political
perspectives before options are selected.
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Your
project goals, including schedule, quality, and budget, are paramount to
your project's success.
We pledge to provide
the level of service necessary to ensure that your goals are met.
This is
our commitment to you - our clients.
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